The client picks the service, the specialist and a free slot on your own website — at 11pm just as easily as at midday. The system reminds them before the visit, returns the slot to the schedule if they cancel, and asks for a rating afterwards. You get one schedule for the whole team, a history for every client, and visibility of where the bookings come from. Not a subscription to someone else's service — your system on your domain.
Booking is the first place a business loses customers and the least visible: the person simply did not get through and booked somewhere else. Recognise three of these and the system pays for itself.
This is how an ordinary booking runs with no receptionist involved. A person is needed only where a person is genuinely needed.
The system is not written from scratch: booking, reminders, the client portal and the till run every day in healthcare settings. For your business we configure the naming, the services, the rules and the integrations.
A single practitioner with no receptionist will be perfectly served by an off-the-shelf booking service — and we will say so. Your own system earns its place where there are several specialists, a lot of bookings, and processes that do not fit somebody else's template.
| What we compare | Off-the-shelf subscription | Your own system |
|---|---|---|
| Payment | Every month, often per employee: the team grows, the invoice grows | A one-off build, or hosted by us from $120 a month — the terms are fixed in the contract |
| Data | Lives with the provider; export is limited by your plan | The whole database is yours: export whenever you like, a copy on your own server on request |
| Brand | A booking page carrying the provider's logo | Booking on your domain, in your style, under your own product name |
| Your rules | Only what the provider anticipated | We build what you need: approvals, memberships, multiple locations, your own reports |
| Connection to everything else | Website separate, booking separate, accounting separate | Website, booking, till, stock and reports in one system |
| Time to start | An evening | From 21 days: configuration for your business and data migration |
In short: if the volume is low and the current service suits you, keep it. If you are growing, have several specialists or locations, or are already hitting the limits of your plan — let us talk.
An illustration on indicative figures, not a client case. Give us yours and we will work it out together on the first call. Online booking takes those enquiries at night too: the client picks the specialist and the time themselves.
| Option | What is included | Price |
|---|---|---|
| Online booking system | Booking, schedules, SMS and Telegram reminders, client card, client portal and reviews on ready modules configured for your industry. Data import and team training included. Timeline 21–40 days. | from $690 |
| Full CRM | Everything above plus custom work for your processes, telephony, messengers, accounting integrations, up to 50 users and a mobile app. Timeline 45–90 days. | from $1,900 |
Hosting, SSL and backups are included in the package, with a 6-month warranty under the contract. SMS is billed separately at your provider's rate; Telegram reminders are free. There is also a hosted option with no large one-off payment — from $120 a month. The full package comparison is on the CRM development page, and the rest of the prices are on the pricing page.
Better to hear "no" now than in week three.
Tell us how many specialists and locations you have, how many bookings a week, and where you record them now — notebook, spreadsheet or other software. That is enough for us to name a price and a timeline. The first conversation is 30 minutes and free.