A system where booking for repairs and servicing happens without phone calls, every vehicle has a history by registration and VIN, and a work order pulls together labour and parts from stock. Mechanics see their own orders; the owner sees revenue and workload. The foundation already runs daily in other sectors — the garage specifics we build on top, and we say honestly which is which.
With two bays and one service adviser everything fits in somebody's head. After that the losses start, and nobody counts them.
This is how an ordinary visit runs once the system is configured for a workshop.
The foundation — booking, customers, stock, till, payouts — runs every day in organisations with dozens of staff. The workshop specifics are completed in the project, and they are inside the quoted price and timeline.
The adviser is in the bay with a customer while the phone and the messengers do not stop: "how much is a brake pad change", "any slots on Thursday". An AI administrator answers immediately, and the adviser gets a ready enquiry with the make, the mileage and the complaint.
A separate project on top of the system: a text AI agent from $900, a voice agent for calls from $3,000. Model usage and speech-recognition minutes are billed separately, by volume.
For a small workshop with one or two bays an off-the-shelf subscription is a sensible choice, and we will say so. Your own system earns its place once there are more bays and mechanics, a parts shop, several sites, or your own rules for paying labour.
| What we compare | Off-the-shelf subscription | Your own system |
|---|---|---|
| Payment | Monthly, often depending on users or sites | A one-off build, or hosted by us from $120 a month |
| Data | Lives with the provider; export is limited by your plan | The whole customer and vehicle base is yours, exportable whenever you like |
| Processes | You adapt to the software's logic | Orders, payouts and reports follow your own rules |
| Website and shop | Software separate, website separate, parts sales separate | Site with booking, workshop and parts sales in one system |
| Time to start | A day | From 45 days: workshop-specific work and data migration |
In short: one or two bays and standard jobs — take the off-the-shelf package. Several bays or sites, a parts shop, unusual mechanic pay — let us talk.
An illustration on indicative figures, not a client case. Give us yours and we will work it out together on the first call. The system already sends booking reminders; the next-service reminder is configured for your workshop.
| Option | What is included | Price |
|---|---|---|
| CRM for a workshop | Booking, customers, parts stock, till, payouts and reminders on ready modules configured for a workshop. Up to 10 users, data import, team training. Timeline 45–90 days. | from $1,900 |
| Extended system | Everything above plus the vehicle card, work orders, service reminders, telephony and integrations, up to 50 users. Timeline 60–150 days. | from $3,100 |
Hosting, SSL and backups are included in the package, with a 6-month warranty under the contract. There is also a hosted option with no large one-off payment — from $120 a month. The full package comparison is on the CRM development page.
A pilot for the first workshops. We are looking for two or three garages to build the vehicle card and the work order with, on a real intake process. You get special terms, we get a reference and permission to show the result. We will name the terms on the first call.
Better to hear "no" now than in week three.
Tell us how many bays and mechanics you have, whether there is a store or a parts shop, and what you use for records today. That is enough for us to name a price and a timeline. The first conversation is 30 minutes and free.